Residential Property Administrator

Christchurch, Dorset
BROWNS RECRUITMENT GROUP LTD

Residential Conveyancing Administrator

Christchurch

Salary D.O.E

Our client is looking for a Residential Conveyancing Administrator to join the team in Christchurch.

The main purpose of this role will be to open files and deal with the initial paperwork in the Residential Conveyancing process, along with supporting other team members with overflow telephone calls, quotations and any other administrative tasks. There are good prospects for advancement.

Main Tasks and Responsibilities

You will be responsible for initial stages of conveyancing work received into the Residential Conveyancing Department and undertake tasks such as:

• Acting as the first point of contact for the department with people from inside and outside the firm.
• Providing quotes for new clients and matters.
• Opening new files, ID collection and verification and collection of monies on account.
• Administration of all initial paperwork – liaising between client, Estate Agents and other Solicitors.
• Deliver excellent service to clients, agents and work providers keeping them informed at every stage of a transaction.
• Use case management system effectively to achieve maximum efficiency including use of to-do lists.
• Attend training sessions internally and externally when required.
• Escalate any expressions of dissatisfaction from clients or work providers to your line manager and if appropriate the head of department.

We are a progressive firm and have worked hard to create a working environment that is flexible, fulfilling, and fun.

Salary and Benefits

Salary is negotiable dependent on experience. They offer a wide range of benefits.