Dove & Hawk
My client, an established property firm in North West London are looking to recruit an experienced Property Manager to join their team. This organisation has led the local market for 30 years through investing in and developing buildings in prime locations and then managing them to the very highest standards.Duties – Be trusted to act in the best interests of the business Be transparent about the decisions we take Take individual and collective responsibility for the performance of our roles Support each other and work as a cohesive team Ensure timeliness and accountability, being sure our colleagues know if we’re late or absent Address issues quickly, effectively and professionally Attend weekly team meetings, being accountable for the performance of your tasks Follow processes that improve efficiency and effectiveness of Property Management operations Support the Compliance Manager in her role, providing accurate and timely information when required Daily liaison with tenants, landlord and contractors to address tenancy and maintenance issues and complaints, keeping all stakeholders informed as required Answer all Property Management calls and emails promptly and professionally Handle and send out all Section notices as required Schedule, attend and complete all Property visits and inspections Book, arrange and, where necessary, conduct property viewings Process tenancy offers, including preparing tenancy agreements, process references and any other pre-tenancy requirements Manage all tenancy files Upload documents into data files as necessary Register deposits on the Deposit Protection Scheme Carry out inventory checks Carry out check-in and check-out reports Chase arrears to ensure they are kept to a minimum Progress renewals and rent increases in good time Log maintenance issues and liaise with the maintenance team to ensure issues are addressed Manage the marketing of property on portals and liaise with local agents with advertising and offers. Manage the property keys Ensure payment of property bills including utilities and council tax Update local authorities and utility suppliers on new tenancies, account renewals and meter readings Open and organise post, deliver tenants’ mail within Inglewood Mansions Liaise with Councils, Benefits Office and Universal Credit to ensure prompt payment of rents and deposits Salary is £35,000 – £40,000Working Hours is Monday to Friday 9am – 5.30pm
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