Property services Co Ordinator

Borehamwood, Hertfordshire
The Maintenance Team ltd

We are The Maintenance Team, a multi-skilled property services company, who have been established for well over a decade.

Our head office is based in Borehamwood Hertfordshire, and we are looking to hire an experienced property maintenance co-ordinator, reporting directly into our operations manager, supporting our daily business functions.

Salary

Starting at £32,500

Following successful completion of probation, a salary increase will be negotiable based on experience and ability

Benefits

• 28 days holiday (inc bank holidays)
• Additional annual holiday bonus (up to 5 additional leave days)
• Free private virtual GP service
• Company events
• Casual/relaxed dress code (office based)
• Free onsite parking

Key responsibilities

• Processing and inputting customer job requests into the company CRM
• Management of engineers jobs including logistical planning, budgets, tools, materials, parking and other on-site job related aspects
• Provide management and support to our field based engineers, including technical assistance with troubleshooting and other ad-hoc issues
• Update and maintain data within our company CRM
• Liaising and coordinating appointments with occupants, clients and engineers
• Communication of job progress updates, and completion reports to clients
• Taking phone calls and responding to emails
• Sourcing parts and materials for jobs, inc working with suppliers to obtain quotes, negotiation of pricing, processing of orders, and delivery arrangements
• General accounts administration
• Manage and maintain inventories of company stock and tools, and ensure health and safety records and policies are accurately maintained
• Create new, as well as manage, develop, and maintain existing client relationships
• Work alongside our software development team to assist with the creation, development, and enhancements of our company software platform
• Management of the company vehicle fleet
• Create, update, manage and maintain staff/contractor compliancy records
• External site snagging and quotation inspections, client and supplier meetings (company vehicle provided for any offsite company appointments)
• Other general office/company duties

The essentials

– Practical experience, and knowledge of building fabric and maintenance

– At least 2 years of experience working in the same or similar role

– Computer literate and proficient with Microsoft office (outlook, word and excel)

– Excellent communication skills, verbal and written

– Ability to multi-task

– Possess abundant amounts of initiative and common sense (the more the better!)

– Enthusiastic and positive attitude

– Excellent organisational skills managing and prioritising a forever evolving task list

– Attention to detail and ability to read between the lines

– Demonstrate good judgement, problem solving and decision-making

The nice-to haves

– Qualifications or accreditations relevant to our industry

– Experience of building project management

– Previous onsite experience and/or working on the tools

– Previous Health and safety training, and experience of safe working practices

– Ability to complete risk assessments and method statements

– Good humour 🙂

– Full job training and ongoing support will be provided, alongside career and salary progression opportunities to candidates who demonstrate exceptional ability and attitude.

A bit about us

The Maintenance Team have been established for over 10 years, and provide quality property repairs and services.

Our large client base include letting agents, block managers, commercial facilities and domestic portfolio landlords across Greater London, Herts, Bucks and The Midlands.

We take a fresh, modern, and non-corporate approach whereby we hold staff happiness equal to that of customer happiness, we believe they go hand in hand.

Our staff enjoy a supportive workplace culture, with numerous training and career progression opportunities available.

If you consider yourself to be an exceptional individual, who takes pride in the work you do, and have absolute confidence in your ability to deliver high quality results, then we would love to hear from you.