Property Manager (Block Management)

Chigwell, Essex
Galliard Homes

Who are we?

Founded in 1992 and with over 250 employees, Galliard Homes is London’s largest privately owned property development and management group overseeing residential, hospitality, mixed-use, and commercial projects across London, the Home Counties, and the Midlands.

Galliard has a 4 billion portfolio of over 6,000 homes and 714,088 square feet of commercial developments under construction.

With an impressive portfolio of award-winning developments, we are proud to be considered as London’s leading property developer.

The Position

Galliard Homes are looking to recruit a Property Manager to be based from our Head Office in Loughton, Essex. A Property Manager forms part of our in-house Property Management team and works alongside the wider Property Management team, as well as our Service Charge accounts team. A Property Manager is responsible for overseeing a portfolio of mixed-use developments and supporting the SPM and other Team Members on the management of the whole portfolio.

This position is based in the office five days per week. The working hours are 09:00am to 17:30pm Monday to Thursday, with a shorter workday on Friday, from 09:00am to 17:00pm.

Duties include:

• Oversee the day-to-day maintenance of leasehold properties.
• Carry out regular site visits to ensure that all buildings are in good order and provide monthly site inspection reports.
• Carry out monthly resident surgeries on site.
• Assist with the project management of major internal and external works.
• Liaise with contractors regarding repair works etc.
• Working with the SPM and accounts team with regards to service charge budgets and payments.
• Attending meetings with residents and lessees.
• Circulate information to leaseholders regarding maintenance work etc.
• Prepare service charge budgets for all properties.
• Regular meetings with the accounts team to manage cash flow and expenditure.
• Signing off invoices.
• Dealing with leaseholder enquiries and complaints.
• Signing off LPE1 and solicitor enquires.
• Support the SPM on portfolio related matters.
• Attend monthly Central Procurement Meetings with service providers to ensure compliance, monitor performance KPI’s and manage contracts (e.g. M&E, insurance, Utilities).
• Monitor the GEM Central Tracker, Quooda, Bluebox, Building Link and other databases to ensure they are up to date, compliant and provide reports to SPM’s and HOP.
• Manage Capital Expenditure Projects as required.

The Person

The Property Manager will have previous experience within Block Property Management and will have worked on either client-side or agent-side. They will also meet the below criteria:

Essential:

• Must have a good understanding of new build residential and mixed-use developments.
• Previous experience operating as a Property Manager or similar.
• You will have a sound understanding of multi-schedule budgets.
• You must possess a comprehensive understanding of the relevant Leasehold, Landlord and Tennant Act.
• The candidate will have a good understanding of budgets and accounts, to include utility billing and apportionment.
• Must be AIRPM Qualified.
• Visits to site will be necessary and therefore a driving license along with your own transport is essential.

Desirable:

• Will be MIRPM Qualified or working towards MIRPM.
• Previous experience managing direct reports with varying levels of experience.

The Benefits

As a family-owned business, we want everyone to feel at home from day one. In return for commitment, loyalty, and hard work, we offer benefits ranging from:

• 24 days holiday plus bank holidays
• Life assurance
• Private health care
• Critical illness insurance
• Matching contribution pension scheme
• Discretionary salary and bonus review
• Employee assistance programme
• Discounted gym memberships
• Discount portal
• Volunteering opportunities
• Sponsorship of professional qualifications and accreditation’s