A fantastic opportunity has emerged for a Homeownership Property Manager to join one of Adecco’s leading public sector clients in a temporary assignment for the next 3-6 months.
Based in Central London but working hybridly, this is a full time role (35 hours per week, Monday to Friday) and reports into the Senior Property Manager on a daily basis. This is an exciting property management role which requires excellent communication skills, both written and verbal, with the natural ability to network and build effective relationships with external managing agents and key colleagues across the organisation.
The role will principally be to manage contractual arrangements with external managing agents, freeholders, and asset managers (EMA) on Section 106 developments, but will cover all our client’s contractual relationships where they are not the freeholder of the block/estate.
Key responsibilities of the job include:
Delivering an excellent and focused service to our client’s customers. Developing and maintaining relationships with internal and external stakeholders in order to support customers. Managing contractual arrangements with external managing agents and ensuring Standard of Level Agreement (SLA) are met. Managing relationship and contractual arrangements with EMA to streamline communication for our customers and to ensure compliance. Monitoring EMA performance against KPIs, review and assess EMA’s compliance reports, estimates and expenditure. Working with the internal finance team to ensure EMA are paid on time, annual service charge budgeting and end of year audit are scrutinised and reviewed before publication. Reviewing leases and head leases from time to time to ensure properties are managed accordingly, deal with building maintenance and repairs and ensure the organisation’s obligations under the terms of the leases are met. Taking handover of new EMA new sites ensuring all documentation are recorded, budgets and management arrangements are in place and relationships with the agents are built. Proactively ensuring building safety records are up to date and manage building safety issues as required from time to time. Co-ordinating planned major works from EMA’s programme of works ensuring the terms of the lease and legislative requirements are adhered to. Attending sites and residents meeting as required from time to time. Assisting the Senior Property Manager with delivering projects aiming to improve the management of EMA, performance and increase customer satisfaction. Working with the wider Home Ownership team and deputising as required from time to time.
The ability to read and interpret leases, review and prepare management reports and experience of working in a residential property management environment is required for this post. A qualification in Associate (AIRPM) or Member (MIRPM) of the Institute of Residential Property Managers (IRPM) would be highly desirable too.
Only applicants who feel they meet the above criteria and can interview in early/mid March 2023 need apply.