Day Concierge – North Central London

PMR

We are working with a luxury residential apartment block based in North Central London, actively seeking a Day Concierge with excellent customer service to join the team.

Hours: 7am to 7pm, 4on 4off rota

Salary: £25,000 per annum

Responsibilities:

• Provide a high standard of customer service to our residents, client and guests.
• To be welcoming, friendly, polite and smart at all times.
• Ensure that the building is maintained to the highest standards expected by the Landlord and Managing Agent and that the Building and Estate runs efficiently
• To co-ordinate the day to day running of the building liaising with residents to ensure all relevant information is communicated correctly and efficiently
• Statutory health and safety checks of the building
• Checking in and signing out of parcels
• Management of key holding and contractor attendance
• Distributing Post
• General Admin

Candidate must haves:

• Professional attitude to service provision
• Ability to resolve complaints effectively and within procedures
• Can do attitude
• Ability to work as an individual and part of a team
• Flexible approach
• Friendly and helpful, polite and courteous
• At least 2 years’ experience of working with the public is essential, ideally in a service related, customer facing capacity
• SIA License is desired